Roger Bolton,
President, The Arthur W. Page Society

Roger Bolton is an independent public relations counselor who works closely with APCO Worldwide and Gagen MacDonald.  Previously, he served as senior vice president of communications at Aetna and head of global media relations for IBM.

Roger Bolton is president of the Arthur W. Page Society, and co-chairs the Page Thought Leadership Committee, which is working to help companies build trust in a rapidly changing global environment.  He was named one of the Top 100 Thought Leaders in Trustworthy Business Behavior by Trust Across America.

Prior to his business career, Mr. Bolton held senior public affairs roles at the U.S. Treasury Department, Office of the U.S. Trade Representative and White House under Presidents Reagan and George H.W. Bush. 


Chip Heath,
Stanford University Professor & Best Selling Author (Switch, Made to Stick)

Chip Heath is a professor at Stanford Graduate School of Business, teaching courses on business strategy and organizations. He is the co-author (along with his brother, Dan) of two books. Their most recent book, Switch: How to Change Things When Change is Hard debuted at #1 on the New York Times and Wall Street Journal bestseller lists. Their first book, Made to Stick: Why Some Ideas Survive and Others Die, was a New York Times and Business Week bestseller, and was an Amazon Top 10 Business Book for 2007 for both editors and readers. It was translated into 27 languages including Thai, Arabic, and Lithuanian. His parents are just happy that their sons are playing well together.

Kerrin Nally, Pfizer, Senior Manager, Global Communications

Elaine Keating and Kerrin Nally drive the change management function in HR for Pfizer. Partnering with regional counterparts, they apply their change management expertise to ensure alignment, understanding and acceptance of changing HR strategies globally to achieve business results.

Kerrin has also held roles in the Pfizer communication function, supporting various areas of HR communications. Prior to joining Pfizer, Kerrin worked for Marsh & McLennan Companies and Lucent Technologies. Kerrin holds a BS from the University of Dayton and an MA in Corporate and Organizational Communication from Fairleigh Dickinson University.

Elaine Keating, Pfizer, HR Director, Global Change Management

Elaine has a strong background in Human Resources including HR Generalist expertise, performance management and compensation.  Prior to joining Pfizer in 2006, Elaine worked for General Electric, Ernst & Young and SIRVA Relocation.  Elaine has a BS in Business Management and Human Resources from Purdue University.

Elaine is an avid runner, having completed 18 marathons in 11 states, and displayed her change management skill of persuasion to convince Kerrin to complete her first half marathon earlier this year.

Beth Swanson, APR, On the Same Page

Beth Swanson is a consultant and leadership team member with On the Same Page, LLC (www.on-the-same-page.com), a consulting firm that specializes in making a positive difference for clients and their businesses by developing and applying internal communication strategies, often in environments of change and transformation. Working in collaborative relationships with clients, the On the Same Page team delivers customized solutions that engage employees and drive business outcomes.

Beth has been a professional communicator for 20 years. During that time, she’s partnered with senior executives to engage frontline employees in retail, manufacturing, aerospace, defense and pharmaceuticals. Her expertise is in the development of leadership communications, and the creation and execution of employee engagement and stakeholder communication strategies that drive business results.

Before joining On the Same Page, Beth founded Swanson Communications Consulting, serving as the principal consultant for six years, and spent 15 years in Fortune-ranked corporations. Beth was Director of Corporate Communications for Toys“R”Us and led public relations for Babies“R”Us. She was also Communications Manager for Wendy’s International where she was managing editor of the award-winning Wendy’s Magazine for restaurant managers and franchise owners.

Ben Waber, Ph.D., Senior Researcher at Harvard Business School
Ben  is a senior researcher at Harvard Business School,  visiting scientist with the Human Dynamics Group at the MIT Media Lab, and author of the forthcoming book, Social Sense, published by Pearson, will be released early 2013.

He is President and CEO of Sociometric Solutions, a management consulting firm. Ben received his Ph.D in the Human Dynamics Group.  He is currently investigating how real time data flows can be used to rethink management of people, physical architecture, corporate planning, and training, among other things.
He received his BA and MA in Computer Science in four years from Boston University in 2006. During this time I was a member of the Image and Video Computation Group. He received a minor in Japanese, and studied abroad in Japan for one semester  He has also enjoyed working at various research labs in Japan, including Hitachi's Central Research Laboratory and Ricoh's Central Research Laboratory.

He has also consulted for industry leaders such as LG, McKinsey & Company, and Gartner on technology trends, social networks, and organizational design.
His current research interests include dynamic organizational design, organizational behavior, social networks, sensor networks, prediction mechanisms, and information flow.
Ben's wife Rebecca Waber was also in the Media Lab in Dan Ariely's E-Rationality Group, and now works at Innosight.

Zachary Johnson, the Co-Founder and CEO of Syndio Social

Zachary Johnson is the Co-Founder and CEO of Syndio Social. In January 2009, he initiated the expansion of the company by partnering with Nosh to provide scalable network analysis solutions. In less than a year, he has secured and led projects for numerous clients, including Procter & Gamble. Zack spent over two years studying applied social network analysis with Professor Contractor before graduating with a BS in Communication.  During this time he collaborated on research projects for NIH, the McArthur Foundation, and the Cornell Clinical and Translational Science Center (CTSC), as well as aided in the teaching of network science at the undergraduate, master's and Ph.D levels. Furthermore, he actively participates in the SONIC Research Group at Northwestern University. At SONIC, Zack provides input on the development, design, and application of the C-IKNOW network analysis platform. Prior to founding Syndio Social, he applied network analysis methodologies to numerous independent music marketing projects. During that period he also co-founded another company: b:Social Creative Media, which later merged with Syndio Social. His most successful collaboration was with pop-star Mike Posner. In 2009, Zack advised the digital distribution of Posner's debut mixtape, "A Matter of Time," which has established him as a premiere up-and-coming artist. Posner's hit single "Cooler Than Me", at its peak, reached the tops of both Billboard and the iTunes music store.

FRIDAY, APRIL 26, 2013

Dr. Partrica Riley,
Associate Professor; Director, Global Communication master's degree program, University of Southern California Annenberg School for Communication and Journalism

Dr. Riley is a specialist in organizational communication and internationally known for her work on institutional politics and organizational culture change. Her most recent research focuses on the role of communication infrastructure in knowledge management processes and on the role of communication and information technologies in organizational change and transformation. She has a new grant funded by the DOD to help develop and evaluate virtual training. Her work has appeared in such books as Organizational Communication and Change, Organizational Culture, Advances in Leadership Research and the Handbook of Organizational Communication, and in journals such as Administrative Science Quarterly, Communication Quarterly, Journal of Computer Mediated Communication, Journal of Management, Argument and Advocacy, New Management and Communication Reports. She is presently working on a book with Warren Bennis called Organizational Redevelopment.

Dr. Riley teaches undergraduate courses in organizational communication and graduate seminars on power and politics in organizations, organizational culture, and organizational communication theory. An expert in research methods, she also teaches graduate seminars in field research methodology and multivariate statistics. In addition, she is an associate member of the USC Leadership Institute, teaches in the Executive Program in the Marshall School of Business, is an adjunct member of the East Asian Studies Center and directs both the undergraduate and graduate internship programs.

An experienced organizational consultant, Dr. Riley conducts workshops and seminars for top executives in areas such as reengineering, leadership, advocacy, strategic communication, knowledge management, organizational learning, and managing change. She has facilitated structural reorganizations, developed transformation programs, trained Total Quality Management and programs in empowered work teams, and designed numerous attitude and marketing surveys. She has also assisted both technical and human resources training programs with large-scale interventions by developing multi-million dollar state and federal grants. Her recent clients include both profit and non-profit institutions: ALCOA, Boeing, 3M, Qualcomm, Raytheon, California School of Professional Psychology, California State University Los Angeles, Hewlett Packard, Hughes Aircraft, Los Angeles Times, Rossier Schools, Santa Margarita Water District, Treasure Chest Advertising, th University of Southern California, and Wavetek Corporation. In addition, she has worked with numerous Japanese companies including Kyocera, Mitsubishi and the Japanese National Railroad.

She is married to Professor Thomas Hollihan and has a daughter Alexandra and a son Sean. They reside in the Mt. Washington neighborhood of Los Angeles.

Eric Eisenberg, PhD, Professor of Communication and current Dean of the College of Arts and Sciences at University of South Florida

Eric M. Eisenberg is Professor of Communication and Dean of the College of Arts and Sciences at the University of South Florida.  Dr. Eisenberg received his doctorate in Organizational Communication from Michigan State University in 1982.  He is recipient of the Burlington Foundation award for excellence in teaching and the Ohio University Elizabeth Andersch Award for lifetime contributions to the field of Communication.  Dr. Eisenberg has authored over 70 articles, chapters, and books on organizational communication, health communication, and communication theory. His best-selling textbook “Organizational communication: Balancing creativity and constraint” (currently in its sixth edition) received the Academic Textbook Author’s award for the best textbook of the year.  His recent work focuses on handoffs in health care and how improved communication can reduce the likelihood of medical mistakes.  He is an internationally recognized researcher, teacher, facilitator and consultant specializing in the strategic use of communication to promote positive organizational change.